This Privacy Policy establishes the commitment of Vianatece Artesanato Tecelagem Ltda. to its customers regarding the protection of personal data, aiming to reinforce and consolidate its relationship of trust and closeness.

Through this Privacy Policy, Vianatece Artesanato Tecelagem Ltda. informs its customers about the processing it performs with their data, as well as the rights it recognizes for them as holders of personal data.

VIANATECE ARTESANATO TECELAGEM LTDA. operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all personal data processing activities for which it is responsible.

VIANATECE ARTESANATO TECELAGEM LTDA. processes personal data through various operational and technical media that support the activities of its business processes. The Privacy Policy, as a communication tool, has the following main objectives: to reinforce and consolidate the relationship of trust and proximity between VIANATECE ARTESANATO TECELAGEM LTDA. and its clients; to demonstrate transparency in the processing of personal data carried out by VIANATECE ARTESANATO TECELAGEM LTDA.; To inform customers of their rights as holders of personal data and how they can exercise them; to inform customers about the representatives of Vianatece Artesanato Tecelagem Ltda. to whom they can request the exercise of their rights, or clarify how their personal data is processed; Scope of Application: This Privacy Policy applies exclusively to the processing of personal data carried out by Vianatece Artesanato Tecelagem Ltda., within the context of the purposes foreseen. For the purposes of this Privacy Policy, personal data is considered to be any information relating to an identified or identifiable natural person. A customer is identifiable if they can be identified directly or indirectly, namely by reference to an identification number or by specific characteristics of their physical, physiological, genetic, cultural or social identity. A) Our commitment to the protection of your personal data is a priority for Vianatece Artesanato Tecelagem Ltda.

We are committed to only processing your personal data that is strictly necessary to provide the best services, ensuring transparency in information and the application of best practices in the field of security and protection of personal data. Whenever your personal data is processed by contracted entities, Vianatece Artesanato Tecelagem, Lda. will require that these entities provide the same level of guarantee of privacy and security regarding the protection of personal data. We want to earn your trust and for you to feel that your personal data is safe with us, as we will always be committed to protecting your privacy, taking our responsibilities regarding the protection of your personal data very seriously and with great commitment.

For questions related to the processing of your personal data, you should contact us through the following means: Telephone: 258 350 113 (Monday to Friday from 9:00 AM to 6:00 PM) Registered letter to the address: VIANATECE ARTESANATO TECELAGEM, LDA. ZONA INDUSTRIAL DO NEIVA, 2ºFASE, 4935-232 VIANA DO CASTELO Email: RGPD@LETSHOME.PT

The new General Data Protection Regulation establishes a broader definition of the concept of personal data. Personal data is any information, regardless of its nature and the medium in which it is presented, capable of identifying a person. Examples of categories of personal data processed by Vianatece Artesanato Tecelagem Ltda. include:

- IDENTIFICATION AND CONTACT INFORMATION: NAME, IDENTIFICATION DOCUMENT NUMBER, TAX IDENTIFICATION NUMBER (CPF), AGE, DATE OF BIRTH, TELEPHONE CONTACT, EMAIL, ADDRESS, PROFESSION, MARITAL STATUS, EDUCATIONAL QUALIFICATIONS, PAYMENT INFORMATION, ELECTRONIC IDENTIFIERS (DIGITAL LOGIN CREDENTIALS), ETC.

- RELATIONSHIP WITH THE COMPANY: HISTORY OF VISITS, PRODUCTS AND SERVICES RESEARCHED, PURCHASED OR SUBSCRIBED TO;

- PROFILE: TASTES, INTERESTS AND PREFERENCES, IN YOUR RELATIONSHIP WITH VIANATECE ARTESANATO TECELAGEM, LDA.;

The entity responsible for processing your personal data is Vianatece - Artesanato Tecelagem, Lda., with registered office at Zona Industrial do Neiva, 2ª Fase, 4935-232 Neiva, Taxpayer ID No. 502405961, and registered at the Viana do Castelo Registry Office under No. 502405961.

At VIANATECE - ARTESANATO TECELAGEM, LDA., we process your personal data with your consent when you make a purchase, contract a service, or use our website. This processing may be done orally, in writing, or through our website.

VIANATECE ARTESANATO TECELAGEM LTDA. guarantees that your personal data is processed only for the purposes communicated to you and will not be used for any other purpose. Therefore, we process your personal data to ensure the quality of the service we provide to you and to better meet your needs. Some examples of purposes for which we may use your personal data:

- DIRECT MARKETING: TO INFORM YOU OF NEWS, OPPORTUNITIES AND PROMOTIONS THAT MAY INTEREST YOU.

These are the circumstances that allow us to process your personal data:

YOUR EXPRESS CONSENT, WHETHER IN WRITING OR ORALLY, FOR EXAMPLE, FOR DIRECT MARKETING PURPOSES, TO RECEIVE EMAILS OR SMS MESSAGES FROM VIANATECE ARTESANATO TECELAGEM LTDA.

The execution of a contract that you entered into with Vianatece Artesanato Tecelagem, Lda., such as, for example, a contract for the purchase and sale of products or services acquired from Vianatece Artesanato Tecelagem, Lda.

Fulfilling a legal obligation.

The legitimate interest of Vianatece Artesanato Tecelagem Ltda., for example, arising from the collection of suggestions/complaints, for the purpose of improving the quality of the service provided.

VIANATECE ARTESANATO TECELAGEM LTDA. YOU AGREE TO TREAT YOUR PERSONAL DATA IN A WAY THAT GUARANTEES THE CONFIDENTIALITY, SECURITY AND PROTECTION OF THIS DATA AGAINST UNAUTHORIZED OR UNLAWFUL PROCESSING AND AGAINST ITS LOSS, DESTRUCTION OR DAMAGE.

We only retain your personal data for the period strictly necessary to fulfill the above objectives, within legal limits. Once the defined retention period has ended, Vianatece Artesanato Tecelagem Ltda. agrees to delete, destroy, or anonymize your personal data. In general, Vianatece Artesanato Tecelagem Ltda. retains transaction data for a period of 10 years, this being the period defined by law, as well as the maximum reasonable lifespan of our equipment. Regarding video surveillance, we only retain your personal data for a period of 30 days, as required by law.

You can request additional information from us regarding the retention periods of your personal data through the following means: Telephone: 258 350 113 (Monday to Friday from 9:00 AM to 6:00 PM) Registered letter to the address: VIANATECE ARTESANATO TECELAGEM, LDA. ZONA INDUSTRIAL DO NEIVA, 2ºFASE, 4935-232 VIANA DO CASTELO Email: RGPD@LETSHOME.PT

Whenever necessary, Vianatece Artesanato Tecelagem, Lda. may transmit your personal data to third parties – Letheshome's partner companies, for example, freight transport companies – solely and exclusively for the purpose of executing a service you have contracted, such as the home delivery of a product. Your personal data may also be communicated, in compliance with the law, to state entities, such as the tax authority.

- RIGHT OF ACCESS TO INFORMATION: YOU MAY OBTAIN CONFIRMATION OF WHICH OF YOUR PERSONAL DATA IS PROCESSED BY VIANATECE ARTESANATO TECELAGEM, LDA., AS WELL AS INFORMATION REGARDING THE PURPOSES OF THE PROCESSING OR THE RETENTION PERIODS FOR THIS DATA.

- RIGHT OF RECTIFICATION: YOU MAY REQUEST THE CORRECTION OF YOUR PERSONAL DATA THAT IS INCORRECT OR INCOMPLETE.

- RIGHT TO ERASE: YOU MAY REQUEST THE ERASE OF YOUR PERSONAL DATA, PROVIDED THAT THERE ARE NO LEGAL OBLIGATIONS FOR ITS RETENTION.

- RIGHT TO DATA PORTABILITY: YOU CAN RECEIVE THE PERSONAL DATA YOU PROVIDED TO US IN A STRUCTURED, AUTOMATIC-READABLE DIGITAL FORMAT.

- RIGHT TO OBJECT: YOU MAY OBJECT TO OR WITHDRAW THE CONSENT YOU PREVIOUSLY GIVEN TO THE PROCESSING OF YOUR PERSONAL DATA.

- RIGHT TO RESTRICTION OF PROCESSING: YOU MAY REQUEST THE RESTRICTION OF THE PROCESSING OF YOUR PERSONAL DATA, IN THE FORM OF:

A) SUSPENSION OF TREATMENT;

B) LIMITING THE SCOPE OF PROCESSING TO CERTAIN CATEGORIES OF DATA OR PROCESSING PURPOSES.

RIGHT NOT TO BE SUBJECT TO AUTOMATED INDIVIDUAL DECISIONS (PROFILLING):

YOU CAN REQUEST NOT TO BE SUBJECT TO ANY DECISIONS MADE SOLELY ON THE BASIS OF AUTOMATED PROCESSING. THESE DECISIONS ARE RELATED TO THE DEFINITION OF CONSUMER PROFILES BY VIANATECE ARTESANATO TECELAGEM, LDA., BASED ON YOUR TASTES, INTERESTS AND PREFERENCES, SEARCH AND PURCHASE HISTORY, ETC., NAMELY TO PROVIDE A QUALITY SERVICE AND ADAPT MARKETING COMMUNICATIONS.

You can exercise these rights in writing, through the following means: Telephone: 258 350 110 (Monday to Friday from 9:00 AM to 6:00 PM) Registered letter to the address: VIANATECE ARTESANATO TECELAGEM, LDA. ZONA INDUSTRIAL DO NEIVA, 2ºFASE, 4935-232 VIANA DO CASTELO Email: RGPD@LETHESHOME.COM

VIANATECE ARTESANATO TECELAGEM LTDA. will carefully analyze requests, assessing their legitimacy and relevance, and undertakes to respond in a timely manner. If necessary, the holder of personal data may also file a complaint with the National Data Protection Commission (CNPD).

VIANATECE ARTESANATO TECELAGEM LTDA. uses cookies on its websites to improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of response and, on the other hand, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the websites recognize the user's device the next time you visit us, but will also be essential for their operation. The cookies used by Vianatece Artesanato Tecelagem, Lda., on all its websites, do not collect personal information that allows the user to be identified, storing only generic information, namely, the way and/or location of the user's access and how they use the websites. The cookies only retain information related to the user's preferences.

- ANALYTICS COOKIES: These are cookies that, whether managed by us or by third parties, allow us to quantify the number of users and perform statistical measurement and analysis of how users use the service offered. We examine your browsing on our website in order to improve the provision of products or services that we make available to you.

- ADVERTISING COOKIES: These are cookies that, when properly managed by us or by third parties, allow us to manage the availability of advertising spaces on the website more effectively, enabling us to analyze your browsing habits and show you advertising related to your browsing profile.

VIANATECE ARTESANATO TECELAGEM LTDA. employs a variety of information security measures, aligned with national and international best practices, to protect your personal data, including technological controls, administrative, technical, and physical measures and procedures that ensure the protection of your personal data, preventing its misuse, unauthorized access and disclosure, loss, improper or inadvertent alteration, or unauthorized destruction. In matters of information security, we assume the same commitment to continuous improvement that guides our daily activities.

Among other measures, we highlight the following: - Restricted access to your personal data; - Secure storage and transmission of personal data; - Protection of information systems through devices that prevent unauthorized access to your personal data; - Implementation of mechanisms that guarantee the safeguarding of the integrity and quality of your personal data; - Permanent monitoring of information systems, with the aim of preventing, detecting and preventing the misuse of your personal data; - Redundancy of equipment for storing, processing, and communicating personal data, to avoid loss of availability.

VIANATECE ARTESANATO TECELAGEM LTDA. reserves the right to periodically update this privacy policy. Any updates will be announced not only through our website, but also through other means of communication that the company deems most appropriate. The information will be sent to all our clients or potential clients via the contact methods indicated. Your continued use of our website, applications, services, and features offered after such notice will be considered, and will be deemed to constitute, your agreement to such changes.