Privacy Policy

FRAMEWORK

THIS PRIVACY POLICY ESTABLISHES THE COMMITMENT OF VIANATECE ARTESANATO TECELAGEM, LDA., WITH ITS CUSTOMERS, IN TERMS OF PROTECTING PERSONAL DATA, WITH THE VIEW OF REINFORCENING AND CONSOLIDATING THEIR RELATIONSHIP OF TRUST AND CLOSENESS.

THROUGH THIS PRIVACY POLICY, VIANATECE ARTESANATO TECELAGEM, LDA. IT INFORMS ITS CUSTOMERS ABOUT THE TREATMENTS IT CARRIES OUT WITH THEIR DATA, AS WELL AS THE RIGHTS THAT IT RECOGNIZES THEM AS HOLDERS OF PERSONAL DATA.

VIANATECE ARTESANATO TECELAGEM, LDA. ACT IN STRICT COMPLIANCE WITH THE PRINCIPLES DESCRIBED IN THIS POLICY, REGULATION (EU) 2016/679 (GENERAL REGULATION ON DATA PROTECTION – GDPR) AND APPLICABLE DATA PROTECTION LEGISLATION, IN ALL PERSONAL DATA PROCESSING ACTIVITIES THAT ARE OF THE YOUR RESPONSIBILITY.

VIANATECE ARTESANATO TECELAGEM, LDA. PROCESSES PERSONAL DATA THROUGH VARIOUS OPERATIONAL AND TECHNICAL MEANS THAT SERVE TO SUPPORT THE ACTIVITIES OF ITS BUSINESS PROCESSES. OBJECTIVES THE PRIVACY POLICY, AS A COMMUNICATION INSTRUMENT, HAS AS MAIN OBJECTIVES: REINFORCE AND CONSOLIDATE THE RELATIONSHIP OF TRUST AND PROXIMITY WITH VIANATECE ARTESANATO TECELAGEM, LDA. WITH YOUR CUSTOMERS; DEMONSTRATE TRANSPARENCY IN THE PROCESSING OF PERSONAL DATA CARRIED OUT BY VIANATECE ARTESANATO TECELAGEM, LDA.; INFORM CUSTOMERS OF THEIR RIGHTS, AS HOLDER OF PERSONAL DATA, AND HOW THEY CAN EXERCISE THEM; INFORM CUSTOMERS ABOUT THE RESPONSIBILITIES OF VIANATECE ARTESANATO TECELAGEM, LDA. WHO MAY REQUEST THE EXERCISE OF THEIR RIGHTS, OR CLARIFY HOW THEIR PERSONAL DATA IS PROCESSED; SCOPE OF APPLICATION THE PRIVACY POLICY APPLIES EXCLUSIVELY TO THE PROCESSING OF PERSONAL DATA CARRIED OUT BY VIANATECE ARTESANATO TECELAGEM, LDA., IN THE CONTEXT OF THE INTENDED PURPOSES. FOR THE PURPOSES OF THIS PRIVACY POLICY, ANY AND ALL INFORMATION RELATING TO AN IDENTIFIED OR IDENTIFIABLE INDIVIDUAL PERSON IS CONSIDERED TO BE PERSONAL DATA. A CUSTOMER IS IDENTIFIABLE AND CAN BE IDENTIFIED DIRECTLY OR INDIRECTLY, NAMELY THROUGH AN IDENTIFICATION NUMBER OR THROUGH SPECIFIC CHARACTERISTICS OF THEIR PHYSICAL, PHYSIOLOGICAL, GENETIC, CULTURAL OR SOCIAL IDENTITY. A) OUR COMMITMENT THE PROTECTION OF YOUR PERSONAL DATA IS A PRIORITY FOR VIANATECE ARTESANATO TECELAGEM, LDA.

WE ARE COMMITTED TO ONLY PROCESSING YOUR PERSONAL DATA THAT IS STRICTLY NECESSARY TO PROVIDE YOU WITH THE BEST SERVICES, GUARANTEING TRANSPARENCY IN INFORMATION AND THE APPLICATION OF BEST PRACTICES IN THE FIELD OF SECURITY AND PROTECTION OF PERSONAL DATA. WHENEVER YOUR PERSONAL DATA IS PROCESSED BY CONTRACTED ENTITIES, VIANATECE ARTESANATO TECELAGEM, LDA. IT WILL REQUIRE THESE ENTITIES TO PRESENT THE SAME LEVEL OF PRIVACY AND SECURITY GUARANTEES IN REGARD TO THE PROTECTION OF PERSONAL DATA. WE WANT TO DESERVE YOUR TRUST AND FOR YOU TO FEEL THAT YOUR PERSONAL DATA IS SAFE WITH US, AS WE ARE ALWAYS COMMITTED TO PROTECTING YOUR PRIVACY, TAKING, WITH GREAT SERIOUSNESS AND COMMITMENT, OUR RESPONSIBILITIES REGARDING THE PROTECTION OF YOUR PERSONAL DATA.

FOR QUESTIONS RELATED TO THE PROCESSING OF YOUR PERSONAL DATA YOU SHOULD CONTACT US THROUGH THE FOLLOWING METHODS: PHONE: 258 350 113 (MONDAY TO FRIDAY FROM 9:00 AM TO 6:00 PM) REGISTERED LETTER TO ADDRESS: VIANATECE ARTESANATO WEAVING , LDA. NEIVA INDUSTRIAL ZONE, 2nd PHASE, 4935-232 VIANA DO CASTELO EMAIL: RGPD@LETHESHOME.PT

WHAT ARE PERSONAL DATA AND WHAT CATEGORIES OF DATA DO WE PROCESS AT VIANATECE ARTESANATO TECELAGEM, LDA.?

THE NEW GENERAL DATA PROTECTION REGULATION ESTABLISHES A MORE COMPREHENSIVE DEFINITION OF THE CONCEPT OF PERSONAL DATA. PERSONAL DATA IS ANY INFORMATION, REGARDLESS OF ITS NATURE AND THE SUPPORT IN WHICH IT IS PRESENT, CAPABLE OF IDENTIFYING A PERSON. THESE ARE EXAMPLES OF CATEGORIES OF PERSONAL DATA PROCESSED BY VIANATECE ARTESANATO TECELAGEM, LDA.:

- IDENTIFICATION AND CONTACT DATA: NAME, IDENTIFICATION DOCUMENT NUMBER, TAX IDENTIFICATION NUMBER (TIN), AGE, DATE OF BIRTH, PHONE CONTACT, EMAIL, ADDRESS, OCCUPATION, MARITAL STATUS, EDUCATIONAL QUALIFICATIONS, PAYMENT DATA, ELECTRONIC IDENTIFIERS (DIGITAL LOGIN CREDENTIALS), ETC.

- RELATIONSHIP WITH THE COMPANY: HISTORY OF VISITS, PRODUCTS AND SERVICES YOU SEARCHED, PURCHASED OR SUBSCRIBED TO;

- PROFILE: TASTES, INTERESTS AND PREFERENCES, IN YOUR RELATIONSHIP WITH VIANATECE ARTESANATO TECELAGEM, LDA.;

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

THE ENTITIES RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA IS VIANATECE - ARTESANATO TECELAGEM, LDA. WITH HEADQUARTERS IN THE INDUSTRIAL ZONE OF NEIVA, 2ND PHASE, 4935-232 NEIVA, TAXPAYER Nº 502405961, AND WITH REG. VIANA DO CASTELO CONSERVATORY No. 502405961.

WHEN DO WE PROCESS YOUR PERSONAL DATA?

AT VIANATECE - ARTESANATO TECELAGEM, LDA. WE PROCESS YOUR PERSONAL DATA WITH YOUR CONSENT, WHEN YOU MAKE A PURCHASE, WHEN YOU CONTRACT A SERVICE OR WHEN YOU USE OUR WEBSITE. THIS TREATMENT CAN BE DONE ORALLY, IN WRITING OR THROUGH OUR WEBSITE.

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

VIANATECE ARTESANATO TECELAGEM, LDA. YOU GUARANTEE THAT YOUR PERSONAL DATA IS PROCESSED ONLY FOR THE PURPOSES THAT HAVE BEEN COMMUNICATED TO YOU, AND IS NOT USED FOR ANY OTHER PURPOSE. THEREFORE, WE PROCESS YOUR PERSONAL DATA TO GUARANTEE THE QUALITY OF THE SERVICE WE PROVIDE YOU AND TO BE ABLE TO BETTER RESPOND TO YOUR NEEDS. SOME EXAMPLES OF PURPOSES FOR WHICH WE MAY USE YOUR PERSONAL DATA:

- DIRECT MARKETING: TO INFORM YOU OF NEWS, OPPORTUNITIES AND PROMOTIONS THAT MAY INTEREST YOU.

ON WHAT BASIS DO WE TREAT YOUR PERSONAL DATA?

THESE ARE THE CIRCUMSTANCES THAT ALLOW US TO PROCESS YOUR PERSONAL DATA:

YOUR EXPRESS CONSENT WHETHER IN WRITING OR ORALLY, FOR EXAMPLE, FOR DIRECT MARKETING PURPOSES, FOR YOU TO RECEIVE EMAILS OR SMS MESSAGES, FROM VIANATECE ARTESANATO TECELAGEM, LDA..

THE EXECUTION OF A CONTRACT YOU ENTERED INTO WITH VIANATECE ARTESANATO TECELAGEM, LDA., SUCH AS, FOR EXAMPLE, A CONTRACT FOR THE PURCHASE AND SALE OF PRODUCTS OR SERVICES PURCHASED FROM VIANATECE ARTESANATO TECELAGEM, LDA..

COMPLIANCE WITH A LEGAL OBLIGATION.

THE LEGITIMATE INTEREST OF VIANATECE ARTESANATO TECELAGEM, LDA. FOR EXAMPLE, ARISING FROM THE COLLECTION OF SUGGESTIONS/ COMPLAINTS, FOR THE PURPOSE OF IMPROVING THE QUALITY OF THE SERVICE PROVIDED.

VIANATECE ARTESANATO TECELAGEM, LDA. YOU UNDERTAKE TO PROCESS YOUR PERSONAL DATA IN A MANNER TO GUARANTEE THE CONFIDENTIALITY, SECURITY AND PROTECTION OF SUCH DATA AGAINST UNAUTHORIZED OR ILLEGAL PROCESSING AND AGAINST LOSS, DESTRUCTION OR DAMAGE.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

WE ONLY KEEP YOUR PERSONAL DATA FOR THE PERIOD STRICTLY NECESSARY TO FULFILL THE OBJECTIVES IDENTIFIED ABOVE, WITHIN LEGAL LIMITS. ONCE THE DEFINED STORAGE PERIOD HAS ENDED, VIANATECE ARTESANATO TECELAGEM, LDA. YOU UNDERTAKE TO DELETE, DESTROY OR ANONYMIZE YOUR PERSONAL DATA. IN GENERAL, VIANATECE ARTESANATO TECELAGEM, LDA. STORES TRANSACTION DATA FOR A PERIOD OF 10 YEARS, THIS BEING THE PERIOD DEFINED BY LAW, AS WELL AS THE MAXIMUM REASONABLE USEFUL LIFE OF OUR EQUIPMENT. REGARDING VIDEO SURVEILLANCE, WE ONLY KEEP YOUR PERSONAL DATA FOR A PERIOD OF 30 DAYS, BY LEGAL REQUIREMENT.

YOU CAN REQUEST ADDITIONAL INFORMATION REGARDING THE RESERVATION PERIODS OF YOUR PERSONAL DATA, THROUGH THE FOLLOWING METHODS: PHONE: 258 350 113 (MONDAY TO FRIDAY FROM 9:00 AM TO 6:00 PM) REGISTERED LETTER TO THE ADDRESS: VIANATECE ARTESANATO TECEAGEM, LDA. NEIVA INDUSTRIAL ZONE, 2nd PHASE, 4935-232 VIANA DO CASTELO EMAIL: RGPD@LETHESHOME.PT

TO WHOM DO WE TRANSMIT YOUR PERSONAL DATA?

WHENEVER NECESSARY, VIANATECE ARTESANATO TECELAGEM, LDA. YOU MAY TRANSMIT YOUR PERSONAL DATA TO THIRD PARTIES – LETHESHOME PARTNER COMPANIES, FOR EXAMPLE, GOODS TRANSPORTATION COMPANIES – ONLY AND EXCLUSIVELY FOR THE PURPOSE OF PERFORMING A SERVICE YOU HAVE CONTRACTED, SUCH AS THE DELIVERY OF A PRODUCT TO YOUR HOME. YOUR PERSONAL DATA MAY ALSO BE COMMUNICATED, IN COMPLIANCE WITH THE LAW, TO STATE ENTITIES, SUCH AS THE TAX AUTHORITY.

WHAT ARE YOUR PERSONAL DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?

- RIGHT TO ACCESS INFORMATION: YOU CAN OBTAIN CONFIRMATION OF WHICH PERSONAL DATA IS PROCESSED BY VIANATECE ARTESANATO TECELAGEM, LDA., AS WELL AS THE RESPECTIVE INFORMATION ABOUT THE PURPOSES OF THE PROCESSING OR THE RETENTION PERIODS OF SUCH DATA.

- RIGHT TO RECTIFICATION: YOU CAN REQUEST AMENDMENT OF YOUR PERSONAL DATA THAT IS INCORRECT OR INCOMPLETE.

- RIGHT TO DELETION: YOU CAN REQUEST THE DELETION OF YOUR PERSONAL DATA, AS LONG AS THERE ARE NO LEGAL REQUIREMENTS FOR THEIR CONSERVATION.

- RIGHT TO PORTABILITY: YOU MAY RECEIVE THE PERSONAL DATA YOU PROVIDE TO US IN A STRUCTURED FORM IN AUTOMATIC READING DIGITAL FORMAT.

- RIGHT TO OPPOSE: YOU CAN OPPOSE OR WITHDRAW THE CONSENT YOU PREVIOUSLY GAVE TO THE PROCESSING OF YOUR PERSONAL DATA.

- RIGHT TO LIMITATION OF PROCESSING: YOU CAN REQUEST LIMITATION OF THE PROCESSING OF YOUR PERSONAL DATA, IN THE FORM OF:

A) SUSPENSION OF TREATMENT;

B) LIMITATION OF THE SCOPE OF PROCESSING TO CERTAIN CATEGORIES OF DATA OR PROCESSING PURPOSES.

RIGHT NOT TO BE SUBJECT TO AUTOMATED INDIVIDUAL DECISIONS (PROFILLING):

YOU CAN REQUEST NOT TO BE SUBJECT TO ANY DECISION MADE SOLELY BASED ON AUTOMATIC PROCESSING. THESE DECISIONS ARE RELATED TO THE DEFINITION OF CONSUMER PROFILES BY VIANATECE ARTESANATO TECELAGEM, LDA., BASED ON YOUR TASTES, INTERESTS AND PREFERENCES, SEARCH AND PURCHASE HISTORY, ETC., IN PARTICULAR TO PROVIDE A QUALITY SERVICE AND ADAPT THE MARKETING COMMUNICATIONS.

YOU MAY EXERCISE THESE RIGHTS IN WRITING, THROUGH THE FOLLOWING METHODS: PHONE: 258 350 110 (MONDAY TO FRIDAY FROM 9:00 AM TO 6:00 PM) REGISTERED LETTER TO THE ADDRESS: VIANATECE ARTESANATO TECELAGEM, LDA. NEIVA INDUSTRIAL ZONE, 2nd PHASE, 4935-232 VIANA DO CASTELO EMAIL: RGPD@LETHESHOME.COM

VIANATECE ARTESANATO TECELAGEM, LDA. IT WILL CAREFULLY ANALYZE REQUESTS, EVALUATING THEIR LEGITIMACY AND RELEVANCE, COMMITTING TO PROVIDE RESPONSES IN A TIMELY TIME. IF NECESSARY, THE PERSONAL DATA HOLDER MAY ALSO FILE A COMPLAINT WITH THE NATIONAL DATA PROTECTION COMMISSION (CNPD).

COOKIES

VIANATECE ARTESANATO TECELAGEM, LDA. USES, ON ITS WEBSITES, COOKIES THAT ALLOW TO IMPROVE THE PERFORMANCE AND BROWSING EXPERIENCE OF OUR USERS, INCREASING, ON THE ONE HAND, THE SPEED AND EFFICIENCY OF RESPONSE AND, ON THE OTHER, ELIMINATING THE NEED TO REPEATEDLY ENTRY THE SAME INFORMATION. THE PLACEMENT OF COOKIES NOT ONLY HELP WEBSITES TO RECOGNIZE THE USER'S DEVICE THE NEXT TIME THEY VISIT US, BUT IT WILL ALSO BE ESSENTIAL FOR THEIR OPERATION. THE COOKIES USED BY VIANATECE ARTESANATO TECELAGEM, LDA., ON ALL OF ITS WEBSITES, DO NOT COLLECT PERSONAL INFORMATION THAT ALLOWS THE USER TO BE IDENTIFIED, ONLY SAVING GENERIC INFORMATION, NAMELY, THE WAY AND/OR LOCATION OF THE USER'S ACCESS AND THE WAY IN WHICH THEY USE THE WEBSITES. COOKIES ONLY RETAIN INFORMATION RELATED TO THE USER'S PREFERENCES.

- ANALYSIS COOKIES: THESE ARE THOSE THAT ARE PROPERLY TREATLED BY US OR BY THIRD PARTIES, ALLOW US TO QUANTIFY THE NUMBER OF USERS AND PERFORM MEASUREMENT AND STATISTICAL ANALYSIS OF HOW USERS USE THE SERVICE OFFERED. WE EXAMINE YOUR NAVIGATION ON OUR WEBSITE, WITH THE OBJECTIVE OF IMPROVING THE PROVISION OF PRODUCTS OR SERVICES THAT WE MAKE AVAILABLE TO YOU.

- ADVERTISING COOKIES: ARE THOSE THAT ARE TREATED WELL BY US OR BY THIRD PARTIES, ALLOW US TO MANAGE IN A MORE EFFECTIVE WAY THE OFFER OF ADVERTISING SPACE THAT EXISTS ON THE SITE, AND CAN ANALYZE YOUR BROWSING HABITS AND SHOW YOU ADVERTISING RELATED TO YOUR PROFILE OF NAVIGATION.

HOW DO WE PROTECT YOUR PERSONAL DATA?

VIANATECE ARTESANATO TECELAGEM, LDA. IT HAS A VARIETY OF INFORMATION SECURITY MEASURES, ALIGNED WITH THE BEST NATIONAL AND INTERNATIONAL PRACTICES, IN ORDER TO PROTECT YOUR PERSONAL DATA, INCLUDING TECHNOLOGICAL CONTROLS, ADMINISTRATIVE, TECHNICAL, PHYSICAL MEASURES AND PROCEDURES THAT GUARANTEE THE PROTECTION OF YOUR DATA SSOAIS, PREVENTING ITS MISUSE, UNAUTHORIZED ACCESS AND DISCLOSURE, ITS LOSS, IMPROPER OR INADVERTENT ALTERATION, OR UNAUTHORIZED DESTRUCTION. WE ASSUME, IN TERMS OF INFORMATION SECURITY, THE SAME COMMITMENT TO CONTINUOUS IMPROVEMENT BY WHICH WE ARE GUIDED IN OUR DAILY ACTIVITIES.

AMONG OTHERS, WE HIGHLIGHT THE FOLLOWING MEASURES: - RESTRICTED ACCESS TO YOUR PERSONAL DATA; - STORAGE AND TRANSMISSION OF PERSONAL DATA SECURELY; - PROTECTION OF INFORMATION SYSTEMS THROUGH DEVICES THAT PREVENT UNAUTHORIZED ACCESS TO YOUR PERSONAL DATA; - IMPLEMENTATION OF MECHANISMS THAT GUARANTEE THE SAFEGUARD OF THE INTEGRITY AND QUALITY OF YOUR PERSONAL DATA; - PERMANENT MONITORING OF INFORMATION SYSTEMS, WITH THE OBJECTIVE OF PREVENTING, DETECTING AND PREVENTING THE MISUSE OF YOUR PERSONAL DATA; - REDUNDANCY OF PERSONAL DATA STORAGE, PROCESSING AND COMMUNICATION EQUIPMENT, TO AVOID LOSS OF AVAILABILITY.

UPDATES TO THIS PRIVACY POLICY

TO VIANATECE ARTESANATO TECELAGEM, LDA. WE RESERVE THE RIGHT TO PERIODICALLY UPDATE THIS PRIVACY POLICY. ANY UPDATE THAT IS CARRIED OUT WILL BE ANNOUNCED NOT ONLY THROUGH OUR WEBSITE, BUT THROUGH OTHER MEANS OF COMMUNICATION THAT THE COMPANY UNDERSTOOD AS MORE APPROPRIATE. INFORMATION WILL BE SENT, TO ALL OUR CUSTOMERS OR POTENTIAL CUSTOMERS, TO THE INDICATED CONTACT METHODS. YOUR CONTINUED USE OF OUR WEBSITE, APPLICATIONS, SERVICES AND RESOURCES OFFERED FOLLOWING SUCH COMMUNICATION SHALL BE DEEMED TO BE, AND WILL BE DEEMED TO BE, YOUR AGREEMENT TO SUCH CHANGES.

The current version was published on 06/18/2018